ICICI Bank Recruitment For Debt Manager

Post : Debt Manager

Reports to: Area Debt Manager/ Regional Debt Manager

Job Role and Responsibilities:

Engage with delinquent customers for collections of legitimate dues
Manage various channels / partners used for debt servicing
Ensure compliance of the laid down processes by the regulators and the bank for debt servicing
Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions

Deliverables:

Collection and debt servicing of delinquent customers for various banking products
Ensure collection of payments from the clients on time
Ensure positive customer service experience in the process of collections and ensure high standards of customer service

Product/Customer Handled: Auto/Mortgage/Rural clients

Skills and Competencies:

Functional Knowledge in the areas of banking products, policies, processes and procedures.
Communication/ Interpersonal skills/Negotiation/Persuasive skills
Analytical ability

Educational Qualifications:

Graduate/ Post-Graduate with 2-10 years relevant work experience

Location:

Chennai,Delhi,Hyderabad,Bangalore,Pune,Mumbai,Kolkata,Jaipur

Min Exp (yrs):2.00
Max Exp (yrs):10.00

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