Company Name : Mumbai Metro One Pvt Ltd
Qualification : Any Graduate
Experience : 1-4 Years
Job Location : Mumbai
Job Role : Customer Care Officer
Industry : BPO, ITES
Salary : Not Disclosed By Recruiter
Mumbai Metro One Job Description
SPOC for all client connection problems at the stations.
Interact with all the purchasers.
Resolves all client queries, complaints, ticketing issues, traveling problems.
Escalate queries to superiors just in case a client needs a more robust resolution.
Provides steering to a client on the usage of underground facilities and allied services to incorporate varied fare merchandise.
Assists all commuters just in case of any problems/difficulty/emergency once arising at intervals the underground Station premises.
Handles the finance within the stations through price tag sales, recharging.
Handling accounts for money assortment.
Providing a customer-focused interface with the traveling public at several stations.
Providing a visible clothed presence on station premises to reassure customers.
Performing selected tasks throughout emergencies and special events that will involve helping within the implementation of safety & security procedures.
Must be captivated with client service
Must have superb social skills
Well developed written & verbal communication skills
Positive outlook in an exceedingly oft dynamic work surroundings
Ability to figure at intervals a team
Must possess the best degree of integrity and honesty
Should be ready to figure rosters that area unit outside of traditional business hours, together with weekends and public holidays.
Must be ready to figure at quite one location, playing different duties (where qualified) so as to fulfill client wants and business needs.
Must be ready to wear an identical and to go with the overall standards of presentation within the client services manual.
How to Apply For Mumbai Metro One Job Openings
Applicants who are especially looking for jobs in Mumbai and also BPO Sector can directly attend the Mumbai Metro One Walkins at below given address. You may check all details about Mumbai Metro One Walklin Interview as given below.
Mumbai Metro One Mega Walkin Interview Details
Walkin Date: 4th To 6th April 2019.
Walkin Time: 2.00 PM To 3.00 PM.
Mumbai Metro One Pvt Ltd,
OCC Building Metro Corporate Center,
D. N. Nagar, J. P. Road,
Andheri (West), Mumbai 400053.
Necessary Documents need to carry for Mumbai Metro One Interview
Latest Updated Resume
Xerox of Marks Memos
Any Govt ID Proof